7th October 2018

Serena Hotels Africa scored a quadruple win at this year’s World Travel Awards Africa and Indian Ocean and received the awards at the Gala ceremony held at the Durban International Convention Centre on 6th October.
Our winning properties were:
                   1. Kenya’s Leading Safari Lodge 2018: Amboseli Serena Safari Lodge
                   2. Mozambique Leading Hotel Suite 2018: Presidential Suite @ Polana Serena Hotel
                   3. Uganda’s Leading Hotel 2018: Kampala Serena Hotel
                   4. Uganda’s Leading Hotel Suite 2018: Presidential Suite @ Lake Victoria Serena Resort & Spa

The awards were received by Karin Sieberhagen the Sales and Marketing Manager, Serena Sales and Reservations Office in Johannesburg and Abishek Negi – General Manager, Polana Serena Hotel.

Serena Hotels is one of the leading hotel brands that is renowned for offering service excellence to its discerning guests. Serena prides itself in its long-standing heritage in the tourism industry with a keen understanding of the market.

These awards are regarded as the global “Oscars” of the travel industry setting the standards of excellence among the global tourism and travel industry. Serena Hotels Africa and Asia properties have consistently won awards in various categories over the years. This year marks the 25th anniversary of the annual World Travel Awards.

Mr. Mahmud Jan Mohamed, Managing Director, Serena Hotels, Africa remarked, “We are honoured to be recognised for these awards. This demonstrates the level of trust our brand has built with our guests and partners.”

We are thrilled at Amboseli Serena Safari Lodge being recognized at the World Travel Awards as ‘Kenya Leading Safari Lodge’. Inspired by local Masai architecture, the lodge ‘s design is in total harmony with the environment and ls located in the famous Amboseli National Park popular for its large herds of elephants.

Mr. Jan Mohamed says, “The win by our city hotels; Polana Serena Hotel and Kampala Serena Hotel is indication of how we have set the bar high to offer world class facilities that cater to a wide range of travelers-including the business traveler.”

“We are grateful to our partners, business suppliers and our staff for the continued support”, concludes Mr. Jan Mohamed.

Tourism Promotion Services (TPS), Serena Hotels
Serena Hotels offers quality accommodation in a collection of 24 up-market hotels, safari lodges, camps and resorts within 6 countries in the Eastern Africa region (Kenya, Tanzania, Zanzibar, Uganda, Rwanda and Mozambique) and 11 properties in Asia (Afghanistan, Pakistan and Tajikistan). These properties are strategically located to offer exciting circuits for guests in some of the most exquisite and prime locations in Eastern Africa and Asia. With a focus on product, service standards and guest satisfaction, Serena Hotels continues in its quest to be the hotel of choice for the discerning traveller providing guests with quality accommodation, conference and holiday solutions.

Serena takes pride in the level of personal care and warmth of welcome that it extends to its guests. Each Serena property is designed to complement its environment, while nurturing the landscape, culture and community that surrounds it. The Serena Group leads the industry in East African eco-awareness and eco-policy implementation.
Contact Information:
For more information, contact Serena Hotels at: Tel +254 20 2842000/ 2842333
Reservations Email: crosales@serena.co.ke
Website: www.serenahotels.com;
Facebook: www.facebook.com/serenahotels
Twitter: www.twitter.com/serenahotels
Blog: www.theserenaexperience.com